Services

Annual Maintenance Contracts

R Enterprise's annual maintenance services outline the ongoing upkeep and routine monitoring of ICT products and systems. Designed for both small and large end-users of ICT equipment, R Enterprise's non-comprehensive AMC’s are complete services bundles offering integrated support and maintenance for single device users as well as for multi-product and multi-vendor environments, allowing customers the benefit and convenience of a unified service for their multi-brand equipment, with the added advantage of flexibility, cost-effectiveness and superior service delivery. 

R Enterprises follows a 'preventive maintenance approach' and a systematic process of inspection, detection and correction to ensure that failures are identified much before they develop into major faults and that installed equipment is always in working order. R Enterprise's annual maintenance services are tailor made to service every category of ICT equipment users as well as to accommodate and fulfill stringent service-level-agreements (SLA) and turn-around-time (TAT) commitments to minimize down time, and in the long run safeguard the customer against uncertainty and inconvenience.